COVID-19 Update

22 March 2020

Non-Essential Travel

As you may be aware some borders will be temporarily closed to visitors to slow the spread of coronavirus.

If your reservation with us falls within the coming month and your travel is not considered essential travel you will unfortunately have to cancel or change your upcoming reservation.

Essential travel is considered to be:

• Visitors who would now be unable to easily travel home due to state and territory border closures;
• Caravan and campers who are currently on the road travelling and require accommodation whilst they transit home; and
• Travellers who are currently travelling around Australia and may need to locate themselves in a commercial property for a period of time.

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15 March 2020

Coronavirus (COVID-19) Update: Guest and visitor information

At BIG4 Ballarat Goldfields, the health and safe­ty of our staff and guests is paramount.

If you have been in close con­tact with a con­firmed case of COVID-19 or have recent­ly trav­elled from a high-risk coun­try, please can­cel your stay with us. If you expe­ri­ence any symp­toms of the virus ahead of your stay, please imme­di­ate­ly con­tact your doc­tor and can­cel your stay with us.

When you do vis­it, you can be con­fi­dent that every area of BIG4 Ballarat Goldfields is, as always cleaned, to the high­est of stan­dards. In addi­tion, we have imple­ment­ed pre­cau­tion­ary oper­a­tional mea­sures as rec­om­mend­ed by the Aus­tralian Government.

Our staff con­tin­ue to be extra vig­i­lant in all areas of hygiene, includ­ing reg­u­lar hand sani­tis­ing, in and around the park and we ask our guests to do the same.

If you have any ques­tions, please do not hes­i­tate to con­tact our reser­va­tion team on 1800 632 237.

We look for­ward to wel­com­ing you to BIG4 Ballarat Goldfields.